Hi there. What’s your name?
Common questions
How quickly will I hear back?
A person reads every message and replies by email, usually within one business day.
I already have an account. Where should I ask for help?
Sign in and use Support in the app. We can see the site and scan you are asking about, so we can help faster.
Can you scan more than 5,000 pages?
One-time reports cover up to 5,000 URL scans. For larger sites, a monthly plan or a custom run works better. Choose "Pricing or a plan" above and tell us roughly how many pages you have.
What if some pages fail to scan?
Every page that fails or is blocked is credited back to your balance as a URL scan, automatically, so you can re-scan it. For refunds of a plan, see our refund policy or choose "Billing or refunds" above.
Do you work with agencies?
Yes. The Agency plan covers up to 25 sites with white-label PDF reports, a combined weekly email and up to 5 teammates. For larger portfolios or reselling, choose "Agency or partnership" above.
What do you do with the details I send?
We only use them to reply to you. They are never sold or added to a mailing list. See our privacy policy for details.